| Number of blinks |
Problems |
Solutions |
| DOWN ARROW |
UP
ARROW |
| 1 |
1 |
The opener does not close and lights are flashing. |
Photocells (safety sensors) are not installed, connected or wires may be cut. Inspect sensor wires to see if they are disconnected or cut. |
| 1 |
2 |
The opener does not close and the main LED light is flashing. |
One photocell wire is cut or wires are reversed. Inspect them and correct if needed. |
| 1 |
3 |
The door control does not work. |
Check the door control wires for a short or a reversed wire. Also, inspect photocell wires at all staple points and connection points. Replace or correct as needed. |
| 1 |
4 |
The opener does not close and the main lights are flashing. |
Photocells are misaligned or obstructed. Realign sensor boxes and so that the LED lights are steady and not flashing. If there’s an obstruction in the sensors’ path, clear it. |
| 1 |
5 |
The garage door moves 6 – 8 inches stops and reverses. |
Open and close the door manually. Check for binding or obstructions. Check also wiring connections at the travel module and at the logic board. |
| 1 |
5 |
No movement, only a single click. |
Open and close the door manually. Check for binding or obstructions. Replace logic board if necessary. |
| 1 |
5 |
The opener hums for 1 to 2 seconds without any movement. |
Open and close the door manually. Check for binding or obstructions. Contact a garage door specialist. |
| 1 |
6 |
The door slides after it has come to a complete stop. |
Program the travel to the right position or balance the garage door. |
| 2 |
1 to 5 |
No movement or no sound. |
The logic board must be replaced. |
| 3 |
2 |
Unable to set or keep the settings. |
Check the travel module for a proper assembly. Replace if needed. |
| 3 |
3 |
The battery status LED is constantly flashing. |
Battery backup charging has a circuit error. If it’s so, change the battery. |
| 4 |
1 to 4 |
The door is moving, stops and / or reverses for no apparent reason. |
Open and close the door manually. Check for binding or obstructions. If the door is not binding or sticking, reprogram the travel. |
| 4 |
5 |
The garage door moves approx. 6 – 8 inches, while opening or closing, stops and reverses. |
There’s a communication error on the travel module. Check the travel module connections. Replace the module if it’s necessary. |
| 4 |
6 |
The opener does not close and light bulbs flash. |
Photocell (safety beams) are misaligned or obstructed. Realign sensor boxes and so that the LED lights are steady and not flashing. If there’s an obstruction in the sensors’ path, clear it. |
